The Maastricht Centre is a 10-minute bicycle ride from the resort.
The travel time by car to other places in the area:
Valkenburg - 22 minutes
Gulpen - 26 minutes
Hasselt - 26 minutes
Liège - 30 minutes
Aachen - 36 minutes
Brussels - 72 minutes
No, dogs are not allowed in the hotel.
No, smoking in the rooms is prohibited.
Yes, this is possible: From Maastricht Central you can best take 'Stadsbus 2’ to ‘’De Heeg via MUMC'.
Then get off at the 'Malpertuisplein' stop and from there it is a 14-minute walk to our hotel.
Yes, the hotel has an elevator.
You can check-in at 15:00. If you want to check-in earlier and the room is available, it is possible to check-in earlier. Please contact the reception on the day of arrival (tel: +0031 43 204 3080) to discuss the possibilities.
You can check-in starting from 15:00.
You can check-out until 11:00 at the latest.
The reception is opened daily from 08:00 till 21:00.
If you have lost your key, you must report this to the resort reception.
Yes, for a delicious lunch or dinner you can go to ‘’'t Proeflokaal’’ and to the Foodcourt on the Wilhelmusplein.
Yes, there is excellent (free) Wi-Fi coverage throughout the resort.
City bikes, e-bikes and kids bikes of very good quality and with a choice of different gears can be rented at ‘’Fietsverhuur Dousberg’’ on the Wilhelmusplein at the resort. At the bike rental and the reception, various cycling routes and maps are available to discover the beautiful surroundings of Maastricht.
The bike rental is opened daily from 09.00 - 14.00.
You can also reserve a bike before your arrival via the website of Fietsverhuur Dousberg.
Yes, there is the Mio Kids Club. The program of the Kids Club can be picked up at the reception.
Yes, cancellation is possible: If you cancel or change your booking, our general conditions apply:
Yes, based on availability that is possible. However, if necessary, we do charge € 22.50 change costs.
If there is availability, you can extend your reservation.
You can contact us via firstname.lastname@example.org or by telephone on +31 (0) 26 - 353 77 25.