The Maastricht Centre is a 10-minute bicycle ride from the resort.
The travel time by car to other places in the area:
Valkenburg - 22 minutes
Gulpen - 26 minutes
Hasselt - 26 minutes
Liège - 30 minutes
Aachen - 36 minutes
Brussels - 72 minutes
Yes, at the resort dogs are allowed in some of our accommodations.
It is not possible to bring your dog with you in the kids and wellness houses.
Did you rent a holiday home? Than you can park your car right next to the house. Did you rent an apartment? Than you can park at the designated parking spaces.
You can book homes that are suitable for two to twenty people.
No, smoking in the accommodation is prohibited.
Yes, this is possible: From Maastricht Central you can best take 'Stadsbus 2’ to ‘’De Heeg via MUMC'.
Then get off at the 'Malpertuisplein' stop and from there it is a 14-minute walk to our hotel.
Yes, in two types of the houses there is a bedroom on the ground floor. Those are:
- Gildehuis (max. 6 persons)
- Hofmeesterhuis (max. 8 persons)
Yes that is allowed. However, we do not have barbecues available ourselves; you can bring your own.
No, this is not allowed.
There are underground waste containers at the resort.
Yes, it is possible! For taxi transport we work together with a reliable partner. For a ride to or from the Vrijthof, the central station in Maastricht or the conference and exhibition centre MECC, you can contact Taxi Royal. They can be reached by phone (or via Whatsapp) on +31 (0)43 310 00 81 or +31 (0)6 46 82 57 23.
You can check-in at 15:00. If you want to check-in earlier and the accommodation is available, it is possible to check-in earlier. Please contact the reception on the day of arrival (tel: +0031 43 204 3080) to discuss the possibilities.
You can check-in starting from 15:00.
You can check out until 11:00.
The reception is opened daily from 08.00 till 21.00.
Yes, this is allowed! Report it in advance at the reception.
If you have lost your key, you must report this to the resort reception.
Dormio Resort Maastricht is very suitable for (small) children.
There is a high chair and a cot available in each house.
We also have special Kids houses in the Kids Quarter. The Kids Quarter is a separate section in Dormio Resort Maastricht that is fully equipped for parents with (young) children. In the common courtyard, which is adjacent to the back gardens of the 'Kids houses', are various playing equipment. These homes are also equipped with child safety locks on the cupboards, child-friendly sockets and a stair gate.
Yes, there is the Mio Kids Club. The program of the Kids Club can be picked up at the reception.
Yes, for a delicious lunch or dinner you can go to ‘’'t Proeflokaal’’ and to the Foodcourt on the Wilhelmusplein.
Yes, there is excellent (free) Wi-Fi coverage throughout the resort.
There is a lovely indoor pool for all ages, including a slide and a children's play pool.
City bikes, e-bikes and kids bikes of very good quality and with a choice of different gears can be rented at ‘’Fietsverhuur Dousberg’’ on the Wilhelmusplein at the resort. At the bike rental and the reception, various cycling routes and maps are available to discover the beautiful surroundings of Maastricht.
The bike rental is opened daily from 09.00 - 14.00.
Yes, we ask a deposit for the following houses. This deposit is based on the maximum number of people per home:
Within two working days after your reservation you will receive an invoice/confirmation from us by e-mail. If you choose the 'flexible rate', you pay 50% of the travel amount at the time of reservation and 50% at the latest 30 days before arrival. If you book with the standard rate (non-cancellable, non-refundable, non modifiable) you have to pay the total travel amount directly at reservation. During the booking process you will be redirected to our payment provider where you can pay online.
Reservations made at the standard rate (non-cancellable, non-refundable, non modifiable) cannot be cancelled free of charge. Reservations made at the flexible rate can be cancelled and/or modified up to 30 days prior to arrival. Please contact our reservations department at firstname.lastname@example.org or by phone on +31 (0)26 353 77 25.
If there is availability, you can extend your reservation.
You can contact us via email@example.com or by telephone on +31 (0) 26 - 353 77 25.