Privacy Statement Dormio

Privacy Statement

This Privacy Statement will explain you how Dormio processes your personal information. This Statement relates to the data processing by means of, amongst others, the client base of Dormio processed through our websites and the use of cookies. By Dormio we mean all companies belonging to the Dormio Group. Dormio respects the privacy of all clients / relations and users of our websites and will ensure that all information provided by you will be treated confidentially.

 

Dormio offers a variety of products and services, and for the proper execution thereof, it may be necessary to collect and store your personal data. Dormio will process your personal data according to applicable laws and regulations. On the basis of the General Data Protection Regulation, Dormio must be able to base the processing of your data on one of the legal bases mentioned in this legalization.

We will process your data in particular for the execution of an agreement concluded with you (this will be the case, for example, when you buy a recreational home with us, or when you book a recreational home at one of our resorts for a stay) or on the basis of you given permission (this will be the case if you register for newsletters, for example).

Additionally, Dormio will process your personal data on the basis of a legal obligation (for example keeping a register on the resorts of the guests present) as well as on the basis of looking for legitimate interests, such as applying direct marketing.

 

Below you will find how we collect and process your data per product / service:

 

You sell or rent your recreational home

When you sell or rent your recreational home through Dormio, Dormio will record the following information in its administration:

  • Name, address and contact information;
  • Description of the home, as well as all relevant characteristics;
  • Any photos and videos of the home
  • Other information provided by you to Dormio.

 

Your date will be used to execute the mediation assignment you have provided to Dormio. Your data may also be used for;

  • Making your recreational home public at amongst others, on our websites or in the sales / rental brochures of Dormio and those of relations / partners of Dormio;
  • To send information about products and services provided by Dormio, if you wish to decline the mailings, you may contact Dormio at any time.

 

You are buying a recreational home or you are looking

When you are looking for a recreational home and / or buying a recreational home, Dormio will record the following information in its administration.

 

Looking for a recreational home

  • Name, address and contact information;
  • Search engine with your housing requirements;
  • Other information provided by you to Dormio.

 

You are buying a recreational home

  • Name, address and contact information;
  • Information about the home you are buying;
  • Other information provided by you to Dormio

 

Your information is being used to maintain contact with you, as well as the drafting of the agreements in the case you buy a recreational home and then for the implementation of these agreements. Additionally your information may be used for:

  • Possible advice, if you request so.
  • To carry out analyzes and reports, so Dormio can improve their services;
  • To send information about products and services provided by Dormio, if you wish to decline the mailings, you may contact Dormio at any time.

 

You rent a recreational home

When you book a recreational home at Dormio, Dormio will record the following information in its administration:

  • Name, address and contact information;
  • Other information provided by you to Dormio.

 

Your information will be shared with the resort where you will be staying, as well to third parties involved with your reservation or stay (such as local community, insurance company in case of a purchased travel – or cancellation insurance, a cleaning company). Additionally your information may be used for:

  • The client record of Dormio, in which your information has been saved due to prior reservations as well as prior contacts, so we may provider a faster service.
  • To send a guest survey after your stay, in order for Dormio to improve its service. Your answers may be shared with purveyors engaged by Dormio.
  • To send information about products and services provided by Dormio, if you wish to decline the mailings, you may contact Dormio at any time.

 

Dormio Website and Social Media

While visiting our website, Instagram, Facebook, and other Social Media, the by you “liked” items and browsed pages will be stored with your permission. For this Dormio collaborates with third parties. Both Dormio as well as the third parties use, amongst others, so-called cookies.
A cookie is a simple small file that is sent with pages from the website and stored by your browser on your computer's hard drive. The stored information in this file can be send to the server at your next visit. On these grounds we can determine your interest more clearly and provide you with relevant information and offers.

 

Dormio collaborates, amongst others, with Amplixs, Mailchimp, AFAS, Sumo, Zapier, Bookzo, Cubilis, and Umbraco. You will find more detailed information about the use of cookies by these parties on each of their websites.

 

Contact, review, modifications or removal of data and complaints

Dormio will ensure that your data is adequately secured and that your data is not kept any longer than needed for the above mentioned purposes, unless it is legally required by law that your personal data be stored for a longer period of time.
Would you like to review your personal data, submit a change or have your personal data blocked or deleted? Don’t hesitate to contact us via the contact details below. Dormio will respond to your request within four weeks.

 

For additional questions or concerns about the processing of your personal data or complaints, please contact us via the contact details below.

 

Contact:

privacy@dormio.eu

Ms. Rengersen

+ 32 (0)26-3537700

 

You do not agree with the Dormio’s decision?

In the case you do not agree with one of Dormio’s decisions or its execution, you may contact the judge or the concerning government agency.