Campaign Conditions - Guest Satisfaction Survey – Dormio Resorts & Hotels
General
- These conditions apply to the Guest Satisfaction Survey Campaign (hereinafter to be referred to as the “Campaign”) organised by Dormio Resorts & Hotels B.V. (hereinafter to be referred to as the: “Organiser”) established in (6828 BP) Arnhem (the Netherlands) at Ir. J.P. van Muijlwijkstraat 7.
- By participating in the Campaign, the participants declare that they have taken cognisance and agree with these conditions.
- Insofar as derogation has not taken place in these conditions, the Dormio Resorts & Hotels General Terms and Conditions apply in full.
- This Campaign and these conditions are governed by Dutch law.
- Complaints about the Campaign can be submitted to the Organiser.
The Campaign
- By completing the quest satisfaction survey after having stayed at a resort or hotel of the Organiser, the participant can win a Dormio Gift Voucher for € 100. This Dormio Gift Voucher can be redeemed for a new stay at one of the selected Dormio resorts or hotels based on availability.
- The won Gift Voucher can only be exchanged in relation to new bookings and reservations and will therefore not apply to already made reservations.
- The won Gift Voucher can only be exchanged once.
- The won Gift Voucher cannot be exchanged for a stay during standard school and public holidays.
- Reservations can only be made based on availability. Visit www.dormio.uk to check availability of our accommodations.
- The won Gift Voucher cannot be used in combination with other promotions or discounts.
- The won Gift Voucher cannot be exchanged for cash or otherwise. You will not receive any cash back if you reserve a stay for a lower amount than the value of your won Gift Voucher.
- The won Gift Voucher can be redeemed by contacting the reservation department by calling +31 (0)85 013 40 40.
Campaign duration
- The Campaign will run from 1 June 2020 up to and including 31 December 2023.
- At the end of each month, a winner will be selected randomly from all participants who have completed a guest satisfaction survey in the relevant month.
- The won Gift Voucher is valid for one year.
Miscellaneous
- The Organiser cannot be held liable for loss, damage or theft of the voucher(s).
- The voucher may not be sold or used in some other way for commercial purposes. Making copies and selling the voucher are prohibited and will be reported to the police.
- The Organiser cannot be held liable for any damages, losses, costs or charges whatsoever that may arise from participating in the Campaign.
- The Organiser is entitled to disqualify participants when of the opinion that participants do not act in accordance with these conditions and/or if participants in the opinion of the Organiser obtain access to this Campaign fraudulently in some other way.
- You cannot rebook, transfer and/or cancel your holiday after payment has been received.
- Codes that have not been redeemed and/or that have been redeemed cannot be returned.
- The Organiser reserves the right to change or terminate the Campaign unilaterally. If the Campaign is changed or terminated, this will be announced on this website.