Practical information about Dormio Resort Eifeler Tor

You can park your car for free in our car park. There are charging points for electric cars in the car park.

Yes, there are charging points for electric cars on the car park.

Of course! The surcharge for pets is €45 per pet, per stay.

For bookings with flexible terms and conditions, half of the total cost must be paid immediately. The remaining half must be paid no later than 14 days before arrival. For bookings with standard terms and conditions (non-cancellable, non-refundable, non-amendable), the full travel sum must be paid immediately. During the booking process, you will be redirected to our payment provider, where you can make the payment online.

A deposit may be required. The deposit can be paid by debit or credit card. The amount will be refunded at a later date, once it has been checked. The deposit is €300. If you are renting two or more properties, the deposit is €500.

Yes, the service charges cover the cost of beds made on arrival, a towel pack (consisting of two towels per person and kitchen towels) and the compulsory end-of-stay cleaning.

Would you like to make a booking specifying a particular accommodation as your preference? If so, please contact our Contact Centre by telephone. A surcharge applies to preference bookings.

Most of the apartments and facilities are accessible by lift and are suitable for people with reduced mobility. The villas are built on a slope and are therefore not suitable for people with reduced mobility.

From 1 January 2025, the municipality of Heimbach will charge an Ubernachtungsabgabe (overnight stay tax) on stays in Heimbach. This overnight stay tax replaces the tourist tax and amounts to 9 per cent of the accommodation costs. Any extras booked in addition are not subject to tax. The overnight stay tax is automatically added to the receipt for new bookings.