Yes, English and French are spoken at the resort.
Dogs are allowed up to a maximum of two per home. The fee for including a dog is € 39.50 per dog per stay.
Pets are always on request.
You can park in the parking garage.
The apartments range from studios for 2 people to five-room apartments for 10 people.
No, smoking in the accommodation is prohibited.
With the train station within walking distance, the Mont Blanc Express train takes you quickly to Saint Gervais-le-Fayet, Servoz, Les Houches, Chamonix, Argentière and Martigny (Switzerland). Every place and track in the valley is also easily accessible by bus.
Yes, our accommodations have:
No, this is not allowed.
No, this is not allowed.
You can dispose of your waste at the main building.
The check-in time is 16:00. If you want to check-in earlier and the accommodation is available, this is possible! You can contact the reception on the day of arrival to discuss the possibilities.
You can check-in from 16:00.
You can check-out until 11:00 at the latest.
Yes, this is allowed! Report it in advance at the reception.
If you have lost your key, you must report this to the resort reception.
Yes, in our own Restaurant-Bar L'Ours Bleu you can enjoy various culinary delights prepared by our chef.
Yes, there is excellent (free) Wi-Fi coverage throughout the resort.
We unfortunately do not rent bicycles at our resort yet.
Yes, children between 4 and 11 years old are welcome in the Kids Club. Our Kids Club is open from Monday to Friday, from 9:00 till 12:00 and from 14:30 till 17:30.
A deposit of €300,- may be requested.
For reservations at the flexible price full payment is due 14 days prior to arrival. For reservations at the standard price (non-cancellable, non-refundable, not modifiable), the total amount of the stay must be paid immediately. During the booking process you will be redirected to our payment provider where you can pay online.
Reservations made at the standard price (non-cancellable, non-refundable, non modifiable) cannot be cancelled free of charge. Reservations made at the flexible price can be cancelled and/or modified up to 14 days prior to arrival. Please contact our reservations department at email@example.com or by phone on +31 85 013 40 40. More information can be found in the General Terms and Conditions on our website.
If you have made a reservation at the flexible price, you can change your reservation up to 14 days before arrival. All changes are subject to availability. Please contact our reservations department at firstname.lastname@example.org or by phone at +31 85 013 40 40. Reservations made at the standard price (non-cancellable, non-refundable, non modifiable) cannot be changed.
The Resort is ski-in - ski-out. There is a ski lift next to the Resort.
At the Resort itself we do not give lessons, but the reception staff can recommend a ski school.