Practical info about Dormio Resort Maastricht

You can park your car for free in our car park or in the car park next to your holiday home.

The resort’s car park has charging points where you can charge your electric car.

Pets are very welcome at Dormio Resort Maastricht. The pet surcharge is €45 per pet, per stay. Pets are not permitted in the Prestige apartments, Castellum apartments, Wellness Homes and some of the Kids apartments.

Yes, Dormio Resort Maastricht is a fireworks-free zone. There is a nationwide ban on fireworks for private individuals in the Netherlands. It is therefore not permitted to set off fireworks at the resort. However, organised fireworks displays for which permission has been granted may take place in the surrounding area during the New Year celebrations. As a result, we cannot rule out the possibility that fireworks may be seen or heard in the surrounding area.

For bookings with flexible terms and conditions, half of the total cost must be paid immediately. The remaining half must be paid no later than 14 days before arrival. For bookings with standard terms and conditions (non-cancellable, non-refundable, non-amendable), the full travel sum must be paid immediately. During the booking process, you will be redirected to our payment provider, where you can make the payment online.

A security deposit may be required. The deposit can be paid by debit or credit card. The amount will be refunded, subject to a check, within 10 days of departure. The amount of the deposit is based on the type of accommodation and the number of properties rented: for properties accommodating 2 to 14 people, €300 per property; for properties accommodating 14 people or more, €500 per property; and for the Master Villas, €800 per villa.

Yes, the service charges cover the cost of beds made up on arrival, a towel pack (consisting of two towels per person and kitchen tea towels) and the compulsory end-of-stay cleaning.

Would you like to make a booking specifying a particular accommodation as your preference? If so, please contact our Contact Centre by telephone. A surcharge applies to preference bookings.